Oferty pracy/ stażu

Community Support Representative - with German language.

About Uber

Uber is a technology company that is changing the way the world thinks about transportation. We are building technology people use every day. Whether it's heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life.
We're making cities safer, smarter, and more connected. And we're doing it at a global scale-energizing local economies and bringing opportunity to millions of people around the world.

Uber's positive impact is tangible in the communities we operate in, and that drives us to keep moving forward.

 

About the job

At Uber, providing amazing support that establishes trust for riders and driver partners-our community - is a core feature of our product experience. We invest in it and believe in providing the highest quality service executed in the most compelling, most efficient way.

Community Support Representatives are all about helping and educating both riders and drivers. We help people resolve their issues and turn unhappy users into our most passionate evangelists. The right candidate is always looking for unique and exciting ways to resolve problems with exceptional support and exceptional communication, ensuring that problems are resolved promptly while developing trustworthy relationships with our community.

You are:

●    Incredibly emphatetic and understanding.
●    Word-savvy and naturally curious.
●    Passionate for creative solutions to complex problems. You enjoy dealing with the unknown and finding opportunity from it.

 

What you'll do (Responsibilities; Duties)

●    Build loyalty among new users and get our early adopters to fall in love with Uber all over again.
●    Deliver high-quality service across multiple support platforms (email, chat, phone).

If you're always looking for unique and exciting ways to solve problems with exceptional support and exceptional communication - WE'RE LOOKING FOR YOU!

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